Measuring demand for bus replacement services
Rail services are at times replaced by bus services due to scheduled track maintenance (planned disruptions), and also due to network incidents (unplanned disruptions). The cost of replacement services for such disruptions is significant.
However, passengers’ use of replacement bus services is difficult to measure as these trips may not be captured by use of travel cards. This leads to the risk of under- or over-procurement of replacement services, as well as limited ability to respond to network demands in real time.
This project seeks to analyse and assess technology and implementation options, leading to efficient and effective services for the benefit of operators and travellers.
Project completed
This project has been completed. A final report has been produced, but is for internal use at Transport for NSW only.
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